FAQ Section: Policies

  • We think that it is important that you feel secure when you shop online, so we take every precaution to secure the connection between your computer and ours. Here are a few of the security measures we have in place to ensure that your data is safe:

    - We use Secure Socket Layer (SSL) technology to encrypt your information to ensure secure communiations. This means that if a malicious middleman were to intercept the data going between you and MGXCopy.com, the message would be useless and garbled. When you see "https" in your address bar, you know that we are using SSL technology.

    - We do not store you credit card information. The information is directly transfered through a secure protocol (https) to our credit card processor, so there is no record of it anywhere in our systems.

    - Every time you submit information to us in the form of an upload, an input box or a dropdown menu, you are also sending with you a constantly changing private passphrase that we know that only you have. This prevents a third party to pretend to be you when interacting with our services.

    - Your password is encrypted before entering our system. This means that your password is securely stored, and would again be useless to anyone who came upon it.

    - We validate your address and your security code on your credit card as additional precautions during the billing process.

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  • MGX Copy is the sole owner of the information. We will not sell or share the information to any outside parties. We collect infomration from our clients to process orders and to better serve you, with order updates and expedited checkout. Information collected includes your name, shipping address, billing address, telephone numbers, and email address. We do not store your credit card information as it the processing is automatically sent to our processor. We also have user accounts and passwords on this site. Passwords are encrypted and are secure from reuse.

    Find out more information about how you are protected in the Security Policy article.

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  • We have a satisfaction guarantee policy for the quality of our prints.

    If you are dissatisfied with your prints, please contact a service representative at 1-877-649-5463, or email us at Service@MGXCopy.com. Our service representative will find out the nature of the issue, and we will reprint and/or refund you for the order.

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