Design FAQ

Is there anything special I should do if I have special fonts?

If we do not have a special font that you have used, our machines will replace your text with a font that we do have in the system. This will change the way your document looks from what you have designed. We have all standard fonts, and many commonly used fonts, but sometimes a special font that you used for your design can stump our machines.

To avoid this problem, we recommend that you flatten your file before you send it to us. Most documents store the text and the images seperately; flattening it "flattens" all the layers into one single image, including the text.

To flatten an image, just go to your preferred image editor (Adobe Acrobat, Photoshop, Firework, Illustrator, for example) and flatten the file.