Help Center
The Help Center is intended to explain and answer any questions about the MGX Copy website as well as the business behind it. The Help Center is part of a suite of free resources to aid you in your search for printing services. If you prefer to speak to a service agent about questions or for placing an order, feel free to contact us.
Frequently Asked Questions
GENERAL QUESTIONS
- Why should I order from MGX Copy?
- How can you have such great prices?
- My order is really detailed and complex. Can I speak to a service representative to set up and place the order?
ORDERING FROM MGX COPY
- What is the order process?
- How fast can I get my order? What are my turnaround options?
- Can I get a tracking number on my order?
DOCUMENT DESIGN HELP
- What do I need to know about designing before submitting my files?
- How do I design for full bleed?
- What file formats does MGX Copy accept?
QUALITY EXPERIENCE
- What is Client Advantage?
- I am not satisfied with my prints. What are my options?
- What resources does MGX Copy make available to me?
Additional Resources
- Products & Services Center — The Products & Services Center provides a visual online catalogue of our print products and services.
- Product Advice Center — The Product Advice Center provides extra information in the form of articles and guides to help you make an informed decision about printing.
- Client Advantage Center — We have designed this business and our customer service programs to provide you with the best experience. This section outlines some key points which we believe makes us stand out.